About Us

We support business to engage, assess and employ their contract workforce compliantly and efficiently; helping them to navigate the constant changes and challenges that brings.

Who We Are

Pendragon Consultancy is a boutique consultancy with six distinct services. We are in the business of providing compliance and employment services to the recruitment industry and businesses in the UK and globally .

Based in Ware, Hertfordshire, we are serious about the responsibilities to our clients, and are a dedicated, warm and friendly team.

Pendragon Consultancy is a preferred partner to many client organisations and employment businesses, and has evolved to achieve good success in a short space of time, by holding dear the core values of the way we do business.

Our Core Values

Flexible when it comes to serving the best interests of our employees and clients

Fully Accountable for the actions we take

Diligent in our approach to compliance and legislation

Disciplined in our approach to customer service and processes

Passionate about the industry we work in

Persistent, as we don’t give up easily


Our team has decades of expertise in providing advice on the engagement, assessment and employment of a flexible contract workforce. Clients typically utilise our services when they are either about to start hiring contractors, freelancers, temporary and gig workers, or they have already hired them and are using various services which have presented compliance issues. Our specialisms include employing law, employment status, tax legislation and payroll. We provide independent advice, based on real situation experience, not based on theory and conjecture. We translate the legal aspects into everyday language and how to apply it in your actual business situation.

Pendragon are industry leaders when it comes to compliance within the contracting sector, We are able to offer an alternative to Umbrella employment through our brand Pendragon Employ PEO. All employment costs are met by the hirer, so there is no burden on the worker to absorb the costs.

Employment Solutions


While outsourcing contingent labour can save time and money, it can also expose businesses to NIC, PAYE, and employment law risks. Due diligence can help ensure the integrity of the supply chain and to make informed business decisions. Pendragon Comply can help you to protect your business by vetting suppliers providing labour supply for legality, legitimacy, credibility, employment tax and compliance.

Umbrella employment with Pendragon provides you with the security and advantages of being employed without the hassle of worrying about payroll or company accounts. You are employed under an overarching contract of employment, enabling you to work in multiple short term assignments under one tax code and via one employer. Giving you peace of mind as we take care of all the administration and providing you with great employee benefits at no cost to you.

Umbrella Solutions


Our team has decades of expertise and we have recently launched a Global Employer of Record service and an International Invoicing and Currency Service, a first in the UK

Our Bureau payroll service is designed to reduce time, save costs and improve accuracy.

Bureau Solutions

Six Distinct Services | One Consultancy


We Plan For Success

You want results, and we find the best way to get them, but only after fully understanding your business and your workforce, do we recommend a planned approach.

Attention To Details

It’s our attention to the small stuff, that makes us stand out from the rest. We are knowledgeable and innovative, while still able to be laser focused on the most suitable solution.


We bring our diverse backgrounds to the industry enabling us to not only advise on the right solution but create the right solutions for our clients. We work with individuals from all walks of life across multiple sectors, and that makes us better.

Best Practice & Accreditation

We don’t create solutions in a vacuum – they must fit into the highest industry standards. The gold standard for contracting employment Intermediaries is FCSA and we are the first company ever to have achieved accreditation in a record 15 weeks. In 2019 we were Best Practice Representatives for the Parliamentary Review for the sector. We are accredited for Umbrella and PEO services

Payroll Accuracy & Technical Skills

We have worked with many 1000’s of contractors, and still work with several hundred Agencies and End Clients providing compliant employment and payroll solutions. Accuracy and technical ability are high priorities in our business


First Impressions are important, and our team has decades of experience with the Recruitment and Contracting Industry sectors. Work with us, and you’ll work with a highly trained team of professionals – observant, and committed to exceeding client expectations.

Senior TEAM

Janet De-Havilland – Chief Executive Officer & Founder

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Janet’s career spans over three decades in Recruitment, Employment law, Investigations, Compliance & Consultancy. From start ups to PLC’s Janet gained her expertise, working at executive level for leading brands such as G4S, Manpower Group, Impellam Group, Lee Hecht Harrison, and Adecco Group prior to buying, building her own City of London based recruitment group in the noughties which was later acquired.

I started Pendragon Consultancy with a vision to provide innovation in a sector which had pretty much remained the same for over 22 years (a sort of we have always done things this way) and I wanted to build a company that’s primary driver was compliance within the contingent labour market.

Compliance is usually done out of sufferance, rather than pride and I want to drag it from the back office into the boardroom, making it front and centre of the way leaders plan and conduct business rather, than as a box ticking exercise to win business. I passionately believe that you can build a successful business where the culture reflects passion, professionalism, transparency, integrity and fun. We are still very much a work in progress and making huge strides in a very competitive sector; which is not exactly known for playing by the rules -so there is much work for us to do. We would not have been able to make this progress without the amazing team of people working at Pendragon every day.

Debbie Sansum

Debbie Sansum – Group Operations Manager

Debbie has over 20 years’ experience in client focussed roles. Starting off in administration, Debbie catapulted into more senior roles when her skills and strengths were recognised, and she started to head up teams. Responsible for their performance and client feedback Debbie has always focussed on the client side realising early on that if the customer and employees are happy this brings business success.

Nicola Pitcher FCA – IR35 Principal Consultant

Nicola has specialised in employment taxes for more than 25 years and is a Chartered Accountant,
She helps employers of all sizes, from small owner managed businesses to FTSE listed groups to manage their employment tax compliance cost effectively.

Nicola Pitcher